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Terms of Service

RETKEE TECH SERVICES • Last Updated: October 2023

By accessing or using the analytics and automation tools provided by RETKEE TECH SERVICES, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

This agreement (the "Terms") is a legally binding contract between you and RETKEE TECH SERVICES. By registering for our application or integrating our SP-API, you acknowledge that you have read, understood, and agree to be bound by these terms.

2. Amazon SP-API Authorization

Our service requires authorization via the Amazon Selling Partner API (SP-API). By granting authorization, you explicitly permit RETKEE TECH SERVICES to securely fetch and analyze your marketplace metrics. You may revoke this authorization at any time directly through your Seller Central dashboard.

3. Acceptable Use Policy

Users must use the platform solely for lawful, analytical business purposes. You agree not to:

  • Use our platform to engage in any activity that violates Amazon's Acceptable Use Policy (AUP).
  • Attempt to reverse engineer, decompile, or otherwise extract the proprietary automation algorithms powering our bid-optimization.
  • Upload malicious code or attempt to bypass our API rate limits and data isolation protocols.

4. Service Modifications & Uptime

While we strive for 99.9% uptime, we reserve the right to modify or temporarily suspend the service for critical maintenance or SP-API update syncs. We are not liable for incidental losses resulting from temporary unavailability.

5. Data Deletion and Termination

Upon cancellation of your account, you will lose access to all custom automation rules and historical data aggregations on our platform. In compliance with the Amazon Data Protection Policy, we will cryptographically wipe your associated Amazon Information within 30 days of the token termination.

6. Contact Information

For legal inquiries or questions regarding these Terms, contact our corporate office:

RETKEE TECH SERVICES

Email: retkeetechservices@gmail.com

Building No./Flat No.: R.No.8
Behind Ganesh Maidan, Parsiwadi
Rajendra Yadav Chawl No.3
Ghatkopar West, Mumbai 400086